Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at email@example.com
The 15.5” tray can accommodate containers that measure 15 inches across the bottom and smaller. Our 22” trays work best with pots that measure 15 inches to 21.5 inches across the bottom.
The spout on the Drain Away drain trays is standard ¾” threading designed to work with PVC and irrigation type fittings. A garden hose is not threaded the same and will not give you a leak free seal.
Orders typically ship via UPS or USPS 24 hrs after being placed from our facility in Coeur d'Alene, ID.
The Drain Away drain trays are designed with a slopped gutter creating a flow because of gravity. We have customers running large operations, on level floors, with no pumps for evacuation.
Yes! Our drain trays have UV inhibitors and are made to be used year round.
Yes! Order 25-49 trays to receive 10% off, 50-99 trays to receive 15% off, 100-149 trays to receive 20% off, or 150 trays and up to receive 25% off!
Please contact us to arrange all returns. Items must be returned in new unused condition. Return shipping is to be paid by the customer along with a 20% restocking fee.